Support

Support

Answers to the questions we hear most. If you don't find what you need here, we're one message away.

How do I get started?

Create a free account, set your availability, and connect your Google Calendar so nothing collides. Connect your own Stripe account to take payments, then share your booking link. Most educators are ready to take their first booking in about five minutes.

How do payments reach me?

Every payment runs through your own Stripe account, so payouts land straight with you. CourseCove never holds your funds. Standard Stripe processing fees apply through your account, the same as they would anywhere else.

What does it cost to start?

Solo is $0 forever for a one-teacher studio, and extra teacher seats are $9 each per month. On sales, pay as you go costs a flat 5% of what you collect, capped at $39 a month, or go Pro for $19 a month with 0% on sales. Bring in nothing this month and you owe nothing.

Can I import and export my data?

Yes. Your data is yours: import it when you arrive and export it whenever you like. You're never locked in, and you can keep using the tools you already love alongside CourseCove.

How does Google Calendar sync work?

CourseCove keeps a two-way sync with your personal Google Calendar. Bookings show up on your calendar, and time you block elsewhere is respected, so your day stays conflict-free without any manual copying.

How do lesson packages and credits work?

Sell a pack of sessions once, and a credit is debited only when a student actually attends, not at the moment they book. A no-show never quietly burns a credit, and a household can pay one bill for every sibling.

Still stuck?

Send us a note and a real person will get back to you. We read every message.

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